Privacy policy

Sophiestent Privacy Policy

At Sophiestent, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, make a purchase, or interact with us in any way.

 1. Information We Collect

When you visit Sophiestent or make a purchase, we collect various types of personal information, including but not limited to:
- Personal Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Technical Information: IP address, browser type, device information, and browsing behavior on our site.
- Interaction Data: Records of your interactions with our customer service, responses to surveys, or participation in promotions.

 2. How We Use Your Information

We use your personal data for the following purposes:
- Order Processing: To process your orders, arrange deliveries, and handle returns or exchanges.
- Customer Service: To respond to your inquiries, provide support, and ensure you have a seamless shopping experience.
- Marketing: To send you promotional offers, newsletters, and updates about new products that may interest you. You can opt out of these communications at any time.
- Personalization: To personalize your shopping experience by showing you products that match your preferences.
- Analytics: To understand how our customers use our website, improve our services, and enhance our marketing strategies.

 3. How We Share Your Information

We may share your personal data with trusted third parties, including:
- Service Providers: Companies that assist us with order fulfillment, payment processing, website hosting, and customer service.
- Marketing Partners: We may share data with third-party advertising platforms, including Facebook, to deliver targeted ads based on your browsing behavior and interests. These partners may use cookies and similar technologies to track your online activities across websites.
- Legal Requirements: We may disclose your information if required by law, to protect our rights, or to comply with legal proceeding.

 4. Your Data and Facebook

We work with Facebook and other third-party platforms to provide personalized advertising. This means we may share certain data, such as your email address or browsing habits, with Facebook to show you relevant ads on their platform. Facebook may combine this data with information they have collected independently. You can control how Facebook uses your data through your Facebook account settings.

 5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 6. Your Rights

You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccuracies in your personal data.
- Deletion: Request that we delete your personal data, subject to certain conditions.
- Opt-Out: Opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

 7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and serve personalized ads. You can manage your cookie preferences through your browser settings.

 8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will take effect upon posting.

 9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:


Thank you for trusting Sophiestent with your personal information. Your privacy is important to us, and we are committed to protecting it.